Looking for the best online customer service jobs?

If you’re searching for a way to make money from your laptop or are tired of commuting, then an online customer service role might be the perfect fit for you.

Online customer service jobs are typically entry-level opportunities that can be done from home.

These jobs are great for anyone, even with no experience. I’ve personally seen how these roles can provide a good income, all while giving you the freedom to create your own schedule.

In this article, I’ll guide you through the best online customer service jobs available, what they pay, and how to get started—even if you’re completely new to the field.

12 Online Customer Service Jobs

Below is a list of the best online customer service jobs to make money.

The below are mainly large companies that are hiring, but another option would be to become a virtual assistant and work for a small company. Many smaller companies use virtual assistants to get the tasks done that they need, such as customer service. You can learn more about this at Best Ways To Find Virtual Assistant Jobs.

1. Amazon

Amazon is always hiring remote customer service associates to support its massive customer base.

To find jobs on Amazon as an online customer support specialist, visit Amazon’s career website here. In the search bar, type “customer service” and select remote or virtual as your location. This makes sure that the jobs that come up are 100% remote.

From there, you can also choose filters like part-time or full-time. You select the country you’re eligible to work in, as Amazon has job postings all around the world. You’ll want to look for jobs with titles like “Customer Service Associate,” “Customer Support Specialist,” or “Virtual Customer Care Representative”.

Amazon also has seasonal positions, so if you’re looking for a temporary role to bring in extra money during the holidays, this is a great option.

There are many benefits to working for Amazon, including stock options, career development course funding, employee discounts, and more.

Recommended reading: How To Find A Remote Job

2. Apple

Apple also has job listings for remote customer support jobs.

To find customer support jobs at Apple, go to their official careers page here. You can also choose filters like “home office,” so you only see remote job listings. Besides the Apple careers page, you can also find jobs at Apple on sites like Indeed and LinkedIn. Search for keywords like “Apple Customer Service” or “Apple At-Home Advisor”. 

You can also set up job alerts for Apple’s customer support jobs so you get email alerts any time a job related to customer service is posted.

There are many benefits to working for Apple, including generous time off, discounts on Apple products, stock options, and education reimbursement for courses.

3. American Express

American Express also has remote customer support jobs. To find these jobs, visit the American Express career page. This is where you can search for jobs by keyword and location.

You can type in keywords like “Customer Service” or “Customer Support” and use the location filter to choose “virtual” or “remote” jobs.

American Express has remote customer service jobs, usually called “Virtual Customer Care Professionals.” You can look for these jobs on sites like Indeed and LinkedIn as well. American Express is frequently hiring customer support specialists, so keep checking for job listings or set up email alerts.

There are many benefits to working for American Express, including health insurance, travel discounts, stock, and more.

4. Progressive

Progressive Insurance has Customer Support job openings on their website here.

To find Progressive customer support roles that are remote, use the keyword “remote” when searching for jobs. As of this writing, I found job openings for remote Claims Adjusters paying $24/hour. I think it’s important to regularly check for job updates on Progressive’s website as they are constantly adding new jobs.

You can also search for Progressive customer support roles on Indeed and LinkedIn. Indeed even lets you set up email alerts whenever new Progressive customer support roles show up.

There are many benefits to working for Progressive, including good starting pay, eligibility for bonuses, extra pay for working evenings or weekends, PTO, and more.

5. Yelp

Yelp has common customer support roles such as Customer Support Specialists and Content Moderation specialists.

To look at job openings for Yelp, check out their career page here. This is where you’ll find all of Yelp’s job openings, including tasks, qualifications, and benefits.

You can also engage with Yelp employees on LinkedIn to see what the job is like and get any insights on the hiring process.

There are many benefits to working for Yelp, including insurance, PTO, mental health services, monthly wellness subsidies, work-from-home reimbursement, and more.

6. AAA

I had a harder time finding remote roles for AAA, but I did find people saying they hire for remote customer support roles, they just can be harder to come by.

In-person customer support roles for AAA seem to be more common, but to find online jobs for AAA, check out their career page here.

There are many benefits to working for AAA, including tuition reimbursement, comprehensive health insurance, and wellness programs.

7. CVS Health

CVS Health has many remote customer support roles, with pay starting at $18 an hour and going up to $28 an hour, depending on experience.

To find CVS Health customer support roles, go to their careers page and filter the search for remote customer support jobs.

There are many benefits to working for CVS Health, including 401(k) with matching, employee discounts, wellness programs, and stock options.

8. Sutherland

You may not have heard of Sutherland before. Sutherland is a digital transformation company specializing in making digital processes feel more human to customers.

Sutherland often has remote customer support roles open. To find Sutherland customer support roles, go to their careers page and search for remote.

There are many benefits to working for Sutherland, including advancement opportunities, competitive pay, comprehensive health benefits, and more.

9. Chewy

If you love animals, you may love working for Chewy as a customer support specialist.

To find jobs at Chewy, go to their customer service careers page here. This is where you’ll find all of the job openings, qualifications needed, benefits, and more. I found it interesting that they have a page specifically for customer service careers, which suggests they are actively hiring in this area!

The starting wage for these jobs is $15.50 an hour, with room to grow.

There are many benefits to working for Chewy, including comprehensive insurance, competitive pay, 401(k), and more.

10. Concentrix

Concentrix is a global business company specializing in CEM, also known as customer experience management. They help businesses improve their operations and enhance customer interactions.

Concentrix has many open job listings for customer support roles, which you can find here.

There are many benefits to working for Concentrix, including paid training, bonus opportunities, insurance, wellness programs, and more. They even have mentorship programs to help you grow in your career and other unique benefits. 

11. Alorica

Alorica is a global customer experience and business process outsourcing company. They help businesses improve their customer interactions, similar to Concentrix, which I mentioned above. 

To find Alorica customer support job listings, visit their careers page here. Their customer support roles usually start at $16 an hour.

There are many benefits to working for Alorica, including employee discount programs, paid training and tuition reimbursement, and more.

12. TTEC

TTEC is similar to Alorica and Concentrix and is often hiring customer support specialists.

To find jobs at TTEC, go to their careers page here and search for customer service representative jobs. 

There are many benefits to working for TTEC, including working remotely full-time, PTO, wellness and healthcare benefits, and more. 

Frequently Asked Questions

Below are the most common questions about online customer service jobs.

How much do work-from-home customer service jobs pay?

Work-from-home customer service jobs typically have a starting wage of around $15 an hour, with more experienced customer support specialists earning over $25 an hour. 

What are the highest-paying jobs in customer service? 

The highest-paying jobs in customer service include jobs at Progressive and CVS Health. Technical support is related to customer support and typically pays a little bit more than customer service specialist jobs.

Can customer service be online? 

Customer service jobs are almost always online since you can do this work from your laptop via chat, email, or video conferencing. So, this can be a great work-from-home job choice!

What does an online customer service representative do?

An online customer service representative is in charge of many tasks and may include:

• Supporting customers through live chat, email, and social media
• Addressing customer inquiries, resolving issues
• Handling customer complaints
• Handling processing, managing returns or exchanges

You can find job listings for customer service agents in nearly all industries around the globe, such as retail, travel, finance, and more.

Are there Amazon customer service jobs?

Amazon has many customer service jobs that are both in-house and remote. These roles typically involve helping customers with returns and inquiries, troubleshooting issues, and providing support related to Amazon’s products and services. 

How can I find online customer service jobs from home with no experience?

To find online customer service jobs, visit job boards like Indeed or FlexJobs. Look for jobs with keywords like “customer service” and “customer support.” Make sure to choose your location as “remote,” so you only see remote job openings. 

Best Online Customer Service Jobs – Summary

I hope you enjoyed my article on the best places to find online customer service jobs.

Finding an online customer service job is relatively easy to do, even with no experience. This is a great way to work from home without having to go on a long commute to work.

Are you interested in starting an online customer service job?

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